Delivery of Your Order

Where will my order be dispatched from?
Your order will be dispatched from our warehouse and manufacturing facility in the UK.

How long will it be until my order is dispatched?
We currently utilise a fast shipping service.
Wherever possible, we will always try our best to dispatch your products within a few working days of you placing your order. If your order is placed over the weekend (or on the date of a UK public holiday) we will do our best to send out your products on the next working day. This is all subject to our terms and conditions, and is subject to manufacturing capacity relevant to the items you have ordered.

Please note that Hawk Wargames reserves its right to delay the dispatch of certain high value orders and orders to be delivered to certain geographical destinations in order to carry out appropriate enquiries as part of its fraud prevention measures.

We are unable to deliver to PO Box or APO addresses, due to the fact that each order is sent out via courier and needs to be signed for in order to be accepted. If you have any questions about this, please email and we will endeavour to work out a suitable alternative to allow you to get hold of Hawk Wargames products.

All items shipped outside of the UK require a telephone number. 
This information will only ever be used for the purpose of delivery of these orders.

How long will my order take to arrive?

This will depend upon which country you live in. The delivery times are listed below. These are the number of working days (not including weekends and public holidays) once your order has been dispatched. Keep in mind that delays can occur, so we ask that you allow an additional five working days before contacting us. (To contact us about any issues or questions about your order, please email


Average Shipping


1-2 working day

European Union

3-7 working days

Rest of World

5-10 working days

Latest News

Changes to 1.1 Command Cards available to download

Check the changes here > more

New Newsletter #37

New Newsletter now available! Newsletter #37 If you missed this, why not sign up to our newsletters >  more

2015 Tournament Packs now available

The Dropzone Commander Tournament Packs are now available to download from our events section: Click here to find out more > more